Sales Lead -White House Black Market
On-site · Palm Beach Gardens, Florida, United States
Job Summary
Sales Lead supports management in promoting a customer and product-focused sales culture, driving store operations, opening/closing duties, supervising sales associates, training to ensure product knowledge, clienteling, and delivering MAPS-based service while aiming for profitability. Emphasizes leadership development, team motivation, effective communication across store teams, and providing an omni-channel customer experience with strong emphasis on service standards and performance metrics.
Required Qualifications
- High school diploma or equivalent
- 1+ year retail or sales management experience preferred
- Must be 18 years of age or older
- Excellent communication, verbal and written skills
- Excellent customer service skills
- Able to learn or adapt to technology provided by the company
- Knowledge of administrative aspects of store operations
- Strong organizational skills and ability to multi-task in a fast-paced environment
- Able to communicate with customers
- Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives
- Ability to work a flexible work schedule, including nights, weekends, and holidays
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