Sales Lead - Soma
$31,200–$31,200 year
On-siteDestin, Florida, United States or Soma, Utah, United States
Job Summary
Establish and communicate clear expectations for achieving brand, performance, and behavior standards while overseeing opening/closing duties, merchandise flow, and cash reconciliation. Supervise associates in sales, inventory, and customer services, ensuring proper floor coverage and adherence to loss prevention and presentation protocols. Motivate the team to meet assigned sales and productivity goals, providing product training and coaching on locate fulfillment. Model MAPS principles to deliver cohesive omni-channel experiences, manage clienteling and rewards programs, and resolve customer concerns promptly. Interpret Key Performance Indicator reports to deliver coaching and support associate performance evaluations. Maintain knowledge of current promotions and policies regarding payments, returns, and security practices.
Required Qualifications
- High school diploma or equivalent
- Must be 18 years of age or older
- Excellent communication, verbal and written skills
- Excellent customer service skills
- Able to learn or adapt to technology provided by the company
- Knowledge of administrative aspects of store operations
- Strong organizational skills and ability to multi-task in a fast-paced environment
- Able to communicate with customers
- Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives
- Ability to work a flexible work schedule, including nights, weekends, and holidays
- Constant Walking/Standing- 67-100% of 8-hour shift
- Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
- Frequent Climbing- 34%-66% of 8-hour shift
Desired Qualifications
- 1+ year retail or sales management experience preferred
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