Sales Lead Coordinator
On-siteItasca, Illinois, United States
Job Summary
Route incoming sales leads to appropriate In-home Sales Representatives based on location, availability, and opportunity value. Manage and prioritize hot, warm, and cold leads to maximize conversion opportunities while coordinating scheduling between customers and sales representatives. Monitor lead flow, adjust assignments for balanced coverage, follow up on unsold estimates, and communicate with field reps to ensure alignment on schedules. Track activity, maintain accurate records, and support reporting needs while providing a high level of customer service through outbound and inbound communication. This full-time, year-round in-office role offers weekly pay, paid training, and comprehensive benefits including medical, dental, vision, 401(k) with match, and 13 days PTO.
Required Qualifications
- 1-2 years of Dispatch, Customer Services (inbound/outbound) or Sales Coordinator experience
- Strong communication, organization, and problem-solving skills
- Ability to multitask and prioritize in a fast-paced environment
- Comfortable working in an in-office, phone-heavy role
- Flexible availability for assigned shifts and occasional weekends
- Proficiency with computer systems and scheduling tools
- Must pass background check and drug screening
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