Sales Home Furnishings Consultant
$35,360–$35,360 year
On-siteEnglewood, Colorado, United States
Job Summary
Guide customers through showrooms by asking open-ended questions to assess needs and recommend relevant home furnishings and décor products. Educate clients on styles, fabrics, and trends while demonstrating a customer-first mindset to ensure every interaction remains low-pressure and honest. Walk the show floor to assist shoppers, maintain showroom cleanliness including vacuuming and tagging, and coordinate with multiple departments to improve processes. Utilize point-of-sale systems and tablets to facilitate the overall customer experience while adhering to safety and asset protection policies. Work flexible shifts including weekends and holidays, with a paid training period of approximately three to five weeks.
Required Qualifications
- Willingness to learn about the industry, the products, and the customers
- Maintain a professional appearance and follow the dress guidelines
- Attend daily meetings and required training
- Have a flexible schedule and work all shifts, which include weekends, evenings, and holidays
- Follow the guidelines set forth in the AFW Code of Conduct for Home Furnishings Consultants
- Adhere to the AFW asset protection policies in helping to identify and prevent fraud
- Ability to learn and apply new technologies including tablets, iPads, and basic computer knowledge
- Basic computer skills required
- High School Diploma preferred
- Ideally has experience in retail or a sales-focused environment
- A pre-employment drug screen, background and fit for duty exam check must be passed upon job offer
- Requires the ability to maneuver in confined and at times congested areas
- Requires the ability to sit, stand, walk, stoop, & bend for 8 plus hours a day
- Requires constant use of arms, hands, fingers, eyes, legs, and back
Desired Qualifications
- Demonstrate a customer-first mindset and be accessible to ensure every customer has a great shopping experience
- Connect with customers by asking open-ended questions to assess needs and make relevant merchandise suggestions
- Educate customers on our products, policies, and events
- Capable of walking the show floor to ensure customers are being assisted
- Speak knowledgeably and confidently to customers about styles, fit, fabrics, price, and trends in home furnishings
- Experienced in meeting high customer expectations
- Have a Do It Right the First-Time mentality
- Detail oriented with strong follow up and follow through skills
- Possess excellent time management abilities
- Strong interpersonal and communication skills
- Understand website navigation and point of sales systems to proactively leverage technology to facilitate the overall customer experience
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