Sales Floor Manager – Premium Travel (US Clients)
On-siteManila, Metro Manila, Philippines
Job Summary
Build and lead a team of 6-10 sales agents selling international business and first-class airline tickets to premium U.S. professionals using warm inbound leads. Own your team's numbers by diagnosing gaps in pipeline health, conversion rates, and customer satisfaction through data. Run weekly 1-on-1s to provide direct feedback, coach on live deals including call reviews and objection handling, and drive development plans for high-potentials. Shape the local hiring bar, sales playbook, and client-centric culture while fueling team engagement during night shifts from 9:00 PM to 6:00 AM local time. This founding leadership role requires 2+ years of sales team experience in the travel industry and strong English proficiency to support the expansion of Voyagu's Philippines office.
Required Qualifications
- 2+ years leading a sales team (team leader, supervisor, or sales manager)
- A personal track record in sales before leadership
- Experience running teams that sell to U.S. or international customers
- Excellent, confident English (C1+)
- An analytical, metrics-driven mindset
- A coaching-first management style
- Experience hiring and onboarding salespeople
- GDS knowledge (Amadeus, Sabre)
- Experience leading a sales team on an airline ticketing account, in a travel BPO, an OTA, or a travel agency
- Night shift availability (9:00 PM – 6:00 AM local time)
Desired Qualifications
- Travel industry experience (airline ticketing account, travel BPO, OTA, or travel agency)
- Experience selling to highly educated, well-paid U.S. professionals
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