Sales Floor Manager – Premium Travel (US Clients)
On-siteCebu City, Central Visayas, Philippines
Job Summary
Build your team from the ground up by recruiting high-potential salespeople and shaping the local hiring bar for a premium travel product. Lead an operation of 6–10 agents selling international business and first-class tickets to warm inbound U.S. leads, delivering results through pipeline management, conversion tracking, and customer satisfaction diagnostics. Run weekly 1-on-1s to provide direct feedback, coach on live deals including call reviews and objection handling, and drive development plans for succession planning. Maintain high team engagement during night shifts (9:00 PM – 6:00 AM local time) while working directly with company leadership to shape the sales playbook.
Required Qualifications
- 2+ years leading a sales team (team leader, supervisor, or sales manager)
- A personal track record in sales before leadership
- Experience running teams that sell to U.S. or international customers
- Excellent, confident English (C1+)
- An analytical, metrics-driven mindset
- A coaching-first management style
- Experience hiring and onboarding salespeople
- GDS knowledge (Amadeus, Sabre)
- Experience leading a sales team on an airline ticketing account, in a travel BPO, an OTA, or a travel agency
- Night shift availability (9:00 PM – 6:00 AM local time)
Desired Qualifications
- Travel industry experience
- Experience hiring and onboarding salespeople
- GDS knowledge (Amadeus, Sabre)
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