Sales Experience Manager - Park Place Motorcars - Arlington, TX
On-siteArlington, Texas, United States
Job Summary
Respond to online and in-store customer inquiries via phone and email, answer sales calls to set appointments, and confirm scheduled test drives and vehicle walkarounds. Guide customers through the complete buying process from initial contact to final sale, while conducting follow-up calls for repeat business and maintaining relationships using a customer relations management database. Work directly with clients to identify needs and build a referral network, ensuring all interactions adhere to the Asbury selling process. Maintain professional attire and utilize strong computer and phone skills to manage daily operations.
Required Qualifications
- Must have motivation to be successful
- Exhibit great customer service skills
- Must be able to create and maintain customer relationships
- Strong computer & phone skills
- Experience utilizing and maintaining a customer relations management database
- Must be a minimum of eighteen years of age
- Must have a valid Driver's License
- Must be able to pass pre-employment screenings (background & drug test)
Desired Qualifications
- Prior automotive sales or retail experience, customer service, call center, or business development experience a plus
- Maintain professional business attire and appearance
- Bi-lingual is always a plus
- Self-motivated and a team player
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