Sales Executive
On-siteToronto, Ontario, Canada
Job Summary
Handle customer inquiries and act as the on-property liaison for group sales within pre-defined peak room parameters. Close group business by responding to incoming opportunities, negotiating contracts, and up-selling to maximize revenue. Conduct site inspections, monitor same-day selling procedures, and execute operational aspects of booked business including proposals and correspondence. Partner with the sales team and Event Management to identify new business, implement marketing plans, and provide accurate turnover. Attend pre- and post-convention meetings to gather feedback on product quality and service levels. Develop group sales revenue budgets, forecast reports, and create mechanisms to resolve guest issues arising from the sales process.
Required Qualifications
- High school diploma or GED
- 4 years experience in the sales and marketing, guest services, front desk, or related professional area
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
- 2 years experience in the sales and marketing or related professional area
Desired Qualifications
- Large group sales experience
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