Sales Executive

Contact appropriate departments to resolve guest calls, requests, or problems while using sales techniques to maximize revenue and maintain loyalty. Process reservation requests, changes, cancellations, and Marriott Rewards point redemptions by entering data into software and determining complimentary gifts. Welcome guests, address service needs, and perform general office duties such as filing and email management. Assist management in training and motivating employees while monitoring team performance against quality standards. Requires high school diploma, two years of related experience, and no supervisory background.