Sales & Events Manager | Grand Hotel Timeo, a Belmond Hotel
$150,000–$200,000 year
On-siteTaormina, Sicily, Italy
Taormina, Sicily, ItalyOn-siteFull Time$150,000–$200,000 yearLarge
Full TimeLarge
Job Summary
Manage the commercial and operational management of groups and events, handling incoming inquiries, negotiating deals, and creating customized proposals to maximize conversion. Coordinate client site inspections, manage group accommodation details from rooming lists to room blocks, and organize pre-conference meetings while ensuring alignment between sales and operations teams. Monitor revenue metrics, achieve pre-set group and F&B targets, and implement feedback systems to refine service standards. Work closely with Front Office, Housekeeping, and F&B managers to guarantee flawless event execution.
Required Qualifications
- Proven experience in a similar sales or events management role
- Experience within luxury hospitality or upscale hotel environments
- Degree in Hospitality Management, Business Administration, Economics, or equivalent qualification
- Excellent command of written and spoken English
- Excellent command of Italian
- Proficiency in MS Office
- Proficiency in major hotel property management / event booking systems (e.g., Opera)
- Strong commercial acumen
- Results-driven mindset
- Excellent communication skills
- Negotiation skills
- Interpersonal skills
- Outstanding organizational skills
- Meticulous attention to detail
- Ability to work effectively under pressure
- Ability to manage multiple priorities in a fast-paced environment
- Strong collaborative approach
- Team-working skills across multiple departments
Desired Qualifications
- Knowledge of a third language
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