Sales & Events Coordinator
$37,440–$45,760 year
On-siteNorfolk, Virginia, United States
Job Summary
Answer incoming sales and events inquiries by phone and email, then follow up on leads and route them to appropriate team members while tracking status. Schedule and conduct property tours for prospective clients, including corporate accounts, social events, and group business. Assist Event Managers with preparation of Banquet Event Orders, proposals, and event documentation, maintaining organized records of inquiries, contracts, and files in the sales system. Coordinate with front desk, food & beverage, and operations teams to support seamless event execution, and assist with site visits, FAM trips, and client entertainment as needed. This role requires the ability to sit for extended periods and walk the property for tours and event monitoring, with occasional lifting of up to 25 lbs.
Required Qualifications
- Prior experience in hotel sales, events, catering, or a related hospitality or customer-facing role
- Strong written and verbal communication skills
- Organized and detail-oriented with the ability to juggle multiple priorities without dropping the ball
- Reliable, professional, and comfortable in a full-service hotel environment
- Ability to sit for extended periods during administrative and communication work
- Ability to walk, stand, and move throughout the property for tours, site visits, and event monitoring
- Occasional lifting of up to 25 lbs. (event materials, supplies, décor) with team support available
- Ability to work in varying environments, including ballrooms, meeting rooms, and outdoor event spaces
Desired Qualifications
- Familiarity with Delphi, CI/TY, or similar sales and event management software is a plus — we'll train the right person
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