Sales Engineer
$70,000–$120,000 year
HybridWaterloo, Ontario, Canada
Job Summary
Serve as the primary technical resource during the sales process by supporting customer evaluations, technical discussions, and solution positioning. Deliver engaging product demonstrations and educate customers and partners on Sera4 solutions and use cases. Design and configure solutions with customers while supporting integrations with customer workflows and third-party systems. Create and maintain technical presentations, solution briefs, and installation guides to support RFIs, RFPs, and customer-facing technical documentation. Monitor industry trends, customer needs, and competitor offerings to strengthen technical positioning and support competitive differentiation.
Required Qualifications
- Strong technical knowledge of access control, security, or related technologies
- Hardware - Low-voltage electrical systems
- Wiring and installation
- Mechanical systems design
- Software - API integrations
- Cloud architecture
- Mobile application design
- Experience with system integration, configuration, and troubleshooting
- Excellent communication and presentation skills
- Strong problem-solving and customer-facing abilities
- Ability to explain technical concepts to both technical and non-technical audiences
- Experience working cross-functionally in a fast-paced environment
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