Sales Engineer
RemoteNew York City, New York, United States or Mountain View Santa Clara County, California, United States
Job Summary
Sales Engineer at Scaled Cognition will be the technical leader in early conversations with the world’s largest enterprises, turning AI promises into working, reliable agent deployments. You’ll operate at the intersection of pre-sales engineering, product, and enterprise architecture, partnering with Account Managers and Forward Deployed Engineers to translate CX challenges into production deployments built on Super-Reliable Intelligence. Responsibilities include leading technical discovery, designing and delivering tailored demonstrations of APT and the platform, architecting production-grade integrations via a stateless RESTful API in customer environments, and shaping opportunities with measurable ROI. You’ll translate customer needs into feedback for Research and Product, and help build the solutions engineering function through demos, frameworks, and technical playbooks. You’ll thrive in an early, foundational hire role, communicating complex concepts to audiences from executives to hands-on engineers.
Required Qualifications
- 4+ years in sales engineering, solutions engineering, or customer-facing technical sales, supporting enterprise deals.
- A track record of building and delivering technical demonstrations and leading technical discovery with enterprise customers.
- The ability to connect a prospect’s specific business problems to a technical solution and explain it to both technical and non-technical audiences.
- Hands-on technical proficiency — comfortable with APIs and integrations, and with at least one scripting language such as Python.
- Experience building relationships with senior stakeholders, including executives and technical leaders.
- Bachelor’s degree or above, ideally in Computer Science or a related field, or equivalent professional experience.
- Experience with function-calling LLMs, structured instructions, or agentic frameworks.
- Bonus: Experience in the customer experience (CX), contact center, or BPO space.
- Bonus: Experience as an early technical sales hire at a high-growth AI or enterprise software company.
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