Sales Engineer
RemoteUnited States or Houston, Texas, United States
Job Summary
Support EXFO Sales Team by promoting testing equipment into service provider and private network markets across the United States. Provide support at trade shows, conferences, and customer demonstrations focusing on technical product applications. Develop and deploy sales force training curricula, manage technical aspects of lab evaluations, and respond to RFPs in close coordination with the sales manager. Maintain close supportive relationships with key accounts, provide customer training and test plans, and prepare technology seminars to educate potential customers. Act as the technical interface between Product Management and customers by developing key technical relationships and advising on product feature roadmaps. Author application notes and white papers, explore alternative product integrations, and provide competitive intelligence on feature sets and pricing.
Required Qualifications
- 5+ years' experience working as an Applications/Solutions/Support Engineer or similar, or as a Technician in OSP fiber construction, structured cabling infrastructure, DWDM/optical transport, ethernet/transport services or adjacent technology sectors
- hands-on experience with field test and measurement
- strong knowledge of testing standards
- strong knowledge of optical technology and networks
- strong knowledge of ethernet and transport protocols and applications
- Extremely customer-oriented
- Curious with outstanding technical skills
- Entrepreneurial, motivated, self-starter
- Action- and results-driven
- Excellent communication, presentation, and interpersonal skills
- Able to travel minimum 50%
- Degree holder/and or equivalent in Engineering, Technology, Telecommunications, Optics
- English written and spoken
Desired Qualifications
- FOA
- FBA
- RCDD
- DCDC
- CCNA
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