Sales Enablement Specialist - Partner and Sales Training
RemoteUnited States
Job Summary
Coordinate partner onboarding activities, training schedules, and portal education to prepare external partners for selling Fusion Connect solutions. Facilitate instructor-led and virtual training for internal Sales, Customer Experience, and partner teams on product knowledge, sales methodology, and go-to-market initiatives. Develop and maintain training materials, job aids, and e-learning content by translating complex technical concepts into practical learning experiences. Collaborate with Product, Sales, and Channel leadership to identify skill gaps, prioritize enablement needs, and refresh resources as product launches evolve. Track training participation, gather feedback, and recommend program improvements to enhance seller effectiveness.
Required Qualifications
- High School Diploma or GED
- Bachelor's degree in Business, Communications, Education, Instructional Design, Learning & Development, or a related discipline
- Three (3) or more years of experience in sales enablement, sales training, partner enablement, learning and development, or a related customer-facing enablement role
- Experience delivering instructor-led and virtual training
- Experience developing training or enablement content
- Familiarity with Salesforce, learning management systems, partner portals, content management systems, and/or sales enablement platforms
- Telecommunications, technology, SaaS, UCaaS, CCaaS, networking, or related industry experience
Desired Qualifications
- Experience administering onboarding, training, or learning programs
- Ability to work independently while effectively managing multiple priorities and deadlines
- Strong presentation and facilitation skills with the ability to engage both virtual and in-person audiences
- Ability to translate technical or complex information into clear, practical training for sales and customer-facing audiences
- Strong written communication and content-development skills
- Working knowledge of instructional design and adult-learning principles
- Ability to develop effective training materials including presentations, facilitator guides, job aids, reference materials, and knowledge checks
- Strong organizational and project-management skills with the ability to coordinate multiple onboarding and training initiatives simultaneously
- Comfortable working cross-functionally with Product, Sales, CX, Channel, Marketing, and Operations teams
- Strong interpersonal skills and confidence working with both internal employees and external partners
- Ability to learn new products, technologies, processes, and systems quickly
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