Sales Director (German-Speaking)
On-siteBerlin, State of Berlin, Germany
Job Summary
Architect the commercial engine by owning inbound and outbound sales, CRM and AI-driven workflow transformation, and the full customer experience from first touch to retention. Grow and develop the inbound sales team, outbound function, aftersales, and offline conversion while managing team targets, metrics, and structured planning. Drive customer satisfaction and retention of key brand clients, oversee the CRM system and full customer journey, and develop market understanding to inform product, pricing, and strategy. Manage client relationships and resolve disputes when they arise. Based in Berlin or willing to relocate for an on-site role with direct access to founders.
Required Qualifications
- 3+ years of experience in sales
- at least some time leading or mentoring a team
- A strong sense of ownership
- Comfortable managing people and holding a team accountable to results
- Solid understanding of CRM systems, pipelines, and data-driven decision making
- An appetite for AI-native tools and workflow automation
- German at native level
- Professional English
- Based in Berlin or willing to relocate
- this is an on-site role
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