Sales Development Representative
HybridPlano, Texas, United States
Job Summary
Conduct targeted outbound prospecting via phone, email, and LinkedIn to generate qualified leads for the AE team. Own post-event follow-up with precision, turning booth conversations into booked Growth Consults. Research and qualify MSP prospects using The 20's ICP criteria, then book and confirm calls between qualified prospects and Channel AEs. Maintain accurate records of all activity in HubSpot CRM and collaborate to develop personalized outreach sequences. Support pipeline hygiene by re-engaging stalled leads and flagging at-risk prospects. Participate in weekly syncs to track conversion rates and pipeline contribution. Requires 1–3 years in sales development with MSP experience; offers competitive base salary with performance bonuses, direct mentorship from the SVP of Sales, and a clear path to an AE role.
Required Qualifications
- 1-3 years of experience in a sales development, inside sales, or business development role
- Experience in the MSP, IT services, or technology channel
- Proven ability to generate qualified pipeline through outbound prospecting (email, phone, LinkedIn)
- Strong written and verbal communication skills
- Organized and detail-oriented
- Comfortable working in HubSpot or a similar CRM
- Coachable, competitive, and hungry to contribute to a fast-moving sales team
Desired Qualifications
- Familiarity with MSP tools and terminology (RMM, PSA, NOC, MRR, CSAT, etc.)
- Experience attending or supporting MSP-focused industry events (DattoCon, IT Nation, N-Able Empower)
- Prior experience in an IGNITE, SDR-to-AE pipeline development program
- Interest in growing into a full-cycle closing role
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.