Sales Development Representative (SDR)
On-siteCentral, Louisiana, United States
Job Summary
Qualify leads and prospects based on defined criteria, profile assigned accounts, and drive outbound prospecting to generate new business across the South East Asia remit with a specific focus on Indonesia. Develop an understanding of account business issues and execute database and telemarketing programs to increase event attendance and create awareness for product promotions. Attend weekly territory forecast meetings, update the team on progress, and provide feedback on lead quality to marketing. Utilize data, technology, and AI-powered solutions to enhance account research, prospect engagement, and pipeline generation, applying critical thinking to translate insights into meaningful customer conversations and revenue opportunities. This role supports Dynatrace's unified observability and security platform, collaborating closely with marketing and Account Executives within a flexible work model based in Singapore.
Required Qualifications
- 2+ years of customer facing experience
- University degree
- Fluency in Bahasa
- Experience using a CRM (Salesforce)
Desired Qualifications
- A passion for technology and software sales
- High level of commitment to exceptional customer service and relationship building
- Ability to rapidly learn, adopt and apply emerging technologies, including AI, to create business impact
- Ability to work both individually and in a collaborative team environment
- Strong time management as well as the ability prioritize tasks and effectively meet deadlines
- Self-motivated with the ability to work in a fast paced and constantly changing environment
- Collaborative and coachable mindset - you should be excited about continuously improving your skills and impact
- Resourcefulness and results driven operating style
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