Sales Development Representative | PST | Remote
$80,750–$83,650 year
RemoteUnited States
Job Summary
Engage with users and prospects to guide them through the Grafana journey while listening to their needs. Partner with the sales team to identify new business opportunities and drive discovery conversations that align with revenue goals. Research and prioritize target accounts using data, then execute multi-channel outreach via email, LinkedIn, and phone calls. Maintain knowledge of the open source ecosystem, competitors, and industry trends to craft value-add messaging. Manage leads and accounts within Salesforce and Grafana dashboards while consistently meeting pipeline targets. Collaborate with cross-functional teams to win as a unit in this fast-paced, remote environment.
Required Qualifications
- Located in NORAM
- Clear and concise written and verbal communication style
- Excellent organizational skills and the ability to prioritize many tasks and demands
- Willingness and ability to take on any task - no matter how small or big - with a focus on quality
- Resourceful and proactive in an environment that is constantly evolving
- Driven by purpose and by winning with a team-first attitude
- Open to feedback and coaching, always looking for ways to improve
- Confident driving business conversations on the phone
- Use Salesforce and Grafana dashboards for lead and account management and research
- Use research and data to prioritize and customize outreach to target prospects and accounts via email and LinkedIn
- Know how to use AI as a tool to constantly improve your productivity
- Detective mindset in order to craft thoughtful, value-add messaging
Desired Qualifications
- Build and maintain knowledge of our technology, competitors, open source ecosystem, and industry trends
- Follow up on inbound leads effectively and efficiently
- Use a multi-channel approach (email, social, calling) to proactively outreach to new leads within target accounts
- Drive effective discovery conversations to understand users' needs and goals in to provide them the appropriate resources and communicate how Grafana can help them
- Consistently meet new business opportunity and pipeline targets
- Collaborate with cross-functional teams such as marketing and sales to win as a team
- Curious and passionate about technology
- Invest some time in learning about Grafana Labs
- Explore our community, the industry we operate in, what we offer, and how we set ourselves apart
- Share stories about your current and past roles and experiences using the CARR model: Context, Action, Results, Reflection
- Listen to feedback you receive and figure out how to incorporate the advice in the next step of the interview
- Always trying to better themselves
- High-growth, ever-evolving environment experience
- High trust, low ego culture fit
- Outcomes over optics mindset
- Defined opportunities to grow and develop your career
- Transparent execs who are involved, visible, and human
- Smart, supportive folks who care deeply about what they do
- Learn all about what we do and how we do it
- Global annual leave policy of 30 days per annum
- 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days
- Comply with local legislation where applicable
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