Sales Development Representative (LATAM)
RemoteCosta Rica or Dominican Republic
Job Summary
Execute high-volume daily outreach via phone and digital channels to build rapport and generate interest. Schedule at least 25 qualified appointments monthly for the Account Executive team while conducting deep-dive prospect research and pre-call planning. Maintain meticulous records in Salesforce and drive engagement for webinars and industry conferences. Partner with Marketing and Sales leadership to refine strategies and optimize the hand-off process. This role requires a resilient professional with experience in high-volume cold calling, proficiency in G-Suite and Salesforce, and a reliable home office setup with dual internet connections.
Required Qualifications
- High School Diploma or equivalent
- Proficient in G-Suite
- Proficient in Microsoft Office
- Proficient in Salesforce (or a similar CRM)
- Primary internet connection with a minimum speed of 15 Mbps
- Backup internet connection with at least 10 Mbps
- Backup connection must be capable of supporting work during a power outage
- Desktop or laptop equipped with at least Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor
- A minimum of 8 GB RAM
- Must meet or exceed the performance of an Intel Core i3 processor (Backup Device)
- Must be functional during power interruptions (Backup Device)
- A functioning webcam (Backup Device)
- A noise-canceling USB headset (Backup Device)
- A quiet, dedicated home office space
- A smartphone for communication and verification purposes
Desired Qualifications
- Previous experience in a high-volume cold-calling or call center environment
- Direct experience as an SDR within the HR tech or software space
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