Sales Development Representative

Sales Development Representative responsible for initiating contact with potential customers and qualifying leads to generate new business opportunities. Conduct multi-touch outreach via cold calling, emails, and social channels to raise awareness of FranklinCovey products, educate prospects on business value, and identify buyer potential using a defined qualification framework. Schedule initial discovery calls for Account Executives; exceed daily activity targets (80-100 activities); manage your own book of accounts and set strategic direction for follow-up. Collaborate with team members to share best practices, provide feedback to SDR Managers, and contribute to process improvements. Requires a high school diploma and 2+ years of inside sales experience, with preferred experience in outbound/cold-calls and proficiency with Salesforce, Clari/Groove, Gong, and SalesNavigator. Strong communication, problem-solving, resilience, coachability, and a growth mindset are essential. Benefits include medical/dental/vision, HSA, 401(k), PTO, holiday pay, and more.