Sales Development Manager - Vietnam

Job Summary

Required Qualifications

• •2–5 years of experience driving revenue growth in aquaculture and/or life sciences markets
• •Fluent in English as a first or second language
• •Currently holds a position within the Aquaculture/Fisheries industry (Operations, Feed, etc.)
• •Science background including animal sciences, biology, molecular biology, or related science (5-10 yrs)
• •Valid passport/visas
• •Ability to travel up to 25–50% or more as needed, domestic and international
• •Ability to don, doff, and work in PPE (e.g., lab coat/coveralls, gloves, safety glasses, hearing protection, boots) for extended walkthroughs
• •Adherence to local driving regulations and visitor rules
• •Participation in required safety trainings (e.g., Hazard Communication, PPE, Biosafety/Biosecurity, Hearing Conservation if applicable)
• •Adherence to Company Injury and Illness Prevention Program (IIPP)
• •Exceptional ability to organize tasks, meet deadlines, and effectively manage time to maintain productivity
• •Hunter mentality and can identify, contact and engage potential customers
• •Abilities for social selling and active listening
• •Utilizes inputs from the sales process to strategically plan out and execute future steps to close the opportunity by managing the entire decision making group, leveraging CAT strengths and mitigating client objections towards a win-win solution
• •Perform product demonstrations and presentations to prospective clients
• •Ability for speaking in public forums
• •Provide prospective clients with all the information they need about the company's offerings
• •Highlighting the benefits and outcomes of a product or service rather than just its features or price
• •Has the ability to navigate difficult scenarios with prospects and clients, by applying effective techniques to close complex sales
• •Confidently ask for the sale and move opportunities through the funnel with maximum velocity
• •Active listening
• •Effective communication
• •Anticipating customer needs
• •Public speaking
• •Relationship builder
• •Persuasiveness
• •Honesty
• •Empathy
• •Conflict management
• •Adaptability
• •Manage full sales cycles, from lead generation to closing
• •Nurturing long-term client relationships
• •Analyzing market trends
• •Consultative selling with strategic negotiation to maximize CAT's customer value and business profitability
• •Delivering persuasive presentations
• •Leveraging CAT's HubSpot CRM system to meet and exceed quarterly targets
• •Work together with the lab operations, genetic scientists and marketing departments
• •Act as the primary point of contact for clients
• •Foster loyalty and retention as you manage your territory of existing and new clients
• •Perform business reviews with clients to align strategic goals for each fiscal year
• •Works their list of prospects, qualified leads, expanding awareness of CAT
• •Leads prospecting initiatives to create new leads in focus areas (specific species, geographies, etc.)
• •Utilizes Marketing sourced MQLs and SQLs from various channels such as website inquiries and research/intelligence to contact and qualify possible clients, establish relationships, and convert them into sales-qualified leads
• •Identifies strategic opportunities of the SQLs and presents CAT portfolio solutions by giving technical presentations and preparing quotes and proposals illustrating CAT's solutions
• •Identify opportunities for upselling and cross-selling services to CAT's existing clients
• •Actively seek new business opportunities and develop strategies to grow the client portfolio
• •Organizes sales activities collecting and sharing notes in HubSpot CRM
• •Collects and reports on market intelligence into the Marketing Dept
• •Oversees the implementation of projects and campaigns, ensuring timely and accurate delivery of services
• •Facilitate communication between clients and internal teams to manage expectations and project progress
• •Performs routine reporting such as the number of 1) qualified leads created, quotes/proposals made, new customers created, and opportunities closed; 2) execution of initiatives; 3) commercial case studies, etc
• •Work closely with cross-functional teams, including sales, marketing, and customer success, to ensure a cohesive approach to client management
• •Prolonged periods of sitting/keyboard work (frequent 4–6 hours/day), with intermittent standing, walking, and stair climbing during site visits
• •Occasional bending, reaching, and twisting when reviewing equipment, samples, or records
• •Lifting/Carrying: up to 10 lbs. frequently (laptop, documents, small equipment) and up to 25 lbs. occasionally (samples or materials)
• •Wet/slippery surfaces, humidity, and variable temperatures; potential odors typical of aquaculture settings
• •Intermittent exposure to disinfectants/cleaners, routine lab reagents, and biological materials; work follows Company IIPP, Hazard Communication, Biosafety/Biosecurity SOPs, and posted site rules
• •Noise: usually quiet to moderate; maybe elevated near pumps, blowers, or processing equipment—hearing protection required per site protocols
• •Possible allergen exposure related to aquatic species or feed; appropriate controls and PPE provided
• •Follow posted hearing protection requirements
• •Safety glasses/face shield, gloves, lab coat/coveralls, non-slip or waterproof footwear, high-visibility vest, hearing protection, and other PPE specified by risk assessment
• •Biosecurity measures (e.g., footbaths, hand hygiene, dedicated boots) must be followed at all aquaculture sites