Sales Development Manager
$80,000–$104,500 year
On-siteChicago, Illinois, United States
Job Summary
Recruit, hire, train, and ramp a team of high-performing sales development representatives while coaching them on consultative sales skills across all product offerings. Manage outbound lead generation by identifying sources, constructing lists, and driving top-of-funnel demand. Proactively identify initiatives to align with organizational goals, monitor sales lead processes and metrics, and refine reporting tools to maximize SDR team efficiency. Collaborate with cross-functional teams including Growth Operations, Marketing, and GMs to drive new business and strengthen feedback loops. Own execution of pipeline goals to achieve monthly, quarterly, and annual quota and revenue targets through a high-accountability culture.
Required Qualifications
- 5+ years in sales, business development, or revenue-focused roles
- 2+ years managing a team, with experience coaching and developing individual contributors
- Proven track record of scaling a high performing team and exceeding quota expectations
- A/B testing mentality - willingness to proactively test outbound customer messaging and iterate Flexport's value proposition
- Excellent communication, interpersonal, and organizational skills
- An obsession with client happiness. You succeed when they succeed
- Courage to challenge the status quo when logic and reason require it. See something broken? Fix it.
- Experience using data and analytics to drive decision making, identify areas of improvement and drive sales process development and best practices
- A leadership mentality with an excitement to roll up your sleeves and work alongside your team
- Ability to inspire and motivate SDRs to high performance
- A 'compliance first' attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry
Desired Qualifications
- BA/BS Degree preferred
- Brownie points for experience with Sales Ops functions including Salesforce Admin, Dashboard Creation, Lead distribution, etc.
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