Sales & Customer Specialist
On-siteHamilton, Waikato Region, New Zealand
Job Summary
Manage and grow relationships with existing customers while providing exceptional service via phone and email. Follow up enquiries, identify sales opportunities, and maintain accurate customer information within the CRM system. Coordinate sales promotions, monitor activity for growth, and prepare reports to share feedback with the business owner. Attend trade shows, customer visits, and industry events as required, working closely with warehouse and administration teams to ensure a seamless experience. This role focuses on nurturing established accounts across New Zealand and Australia within a family-owned New Zealand brand.
Required Qualifications
- Experience in account management, customer service, internal sales, or sales support
- Excellent communication and relationship-building skills
- A proactive approach and the ability to work independently
- Strong organisational and time management skills
- Confidence using CRM systems and Microsoft Office
- A positive, team-focused attitude and willingness to help where needed
Desired Qualifications
- Experience within the early childhood sector
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