Sales & Customer Operations Specialist
$42,000–$72,000 year
HybridMadrid, Madrid, Spain
Job Summary
Sales & Revenue Operations Specialist responsible for the full Quote-to-Cash cycle, acting as an operational partner for Go-to-Market, Finance, and Compliance. Responsibilities include quoting and order management, renewals and licensing support, and providing first-level operational support to Go-to-Market teams through efficient ticket management, while ensuring data integrity, CRM hygiene, and cross-functional collaboration in an international, SaaS environment. Requirement highlights include 5+ years in Sales/Revenue/Customer Operations, Salesforce expertise, and a proven track record in process improvement and data-driven operational excellence.
Required Qualifications
- 5+ years of experience in Sales Operations, Revenue Operations, or Customer Operations within a software or SaaS environment
- Salesforce expertise is essential
- Broader familiarity with CRM and ERP systems is a plus
- Exceptional attention to detail with a results-oriented mindset
- Strong communicator with a genuine customer service mindset and collaborative approach
- Comfortable working autonomously under pressure in a fast-paced, international environment
- Experience contributing to or leading process improvement and transformation initiatives
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