Sales Coordinator
On-siteCollege Park, Georgia, United States
Job Summary
Support Sales Executives and Sales Directors in delivering custom solutions, quotations, proposals, and information to accounts by obtaining data from operations and internal sources. Serve as the first point of contact for clients, internal operations, and the sales team. Assist in preparing proposals and quotes based on customer needs, actively participate in onboarding new customers, and create or maintain operational SOPs. Lead the request for quotations (RFQ) and request for information (RFI) process while escalating customer inquiries by collaborating with operations, products, and U.S. and overseas offices. Maintain regular attendance, interact professionally with employees and customers, and use a computer for CRM updates, email, and voice communication. Proficient in Microsoft Office is required.
Required Qualifications
- Two years of experience in the Freight Forwarding Industry
- High School Diploma or GED
- Must be able to work effectively and contribute value with limited direction
- Maintain regular and punctual attendance
- Comply with all Company policies and procedures
Desired Qualifications
- Associate's degree
- Prior sales experience
- Demonstrated ability to provide excellent customer service
- Outstanding problem-solving, prioritization and organizational skills
- Excellent communication skills, both written and verbal
- Ability to remain professional, confident, and patient at all times
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