Sales Coordinator
On-siteSenoia, Georgia, United States
Job Summary
Verify customer purchase order requirements, calculate order specifics including roll diameter and footage, and enter orders within 24 hours. Coordinate seamlessly between Production Control, Sales, Shipping, Credit, Purchasing, and Accounting to fulfill customer needs, while logging completed orders and managing open order reports. Identify and escalate pricing discrepancies for approval, process customer complaints and return authorizations, and actively engage in inside sales to solicit new orders and assist with excess inventory. Answer phones promptly and respond to inquiries the same day, maintaining accurate stock reports for the Sales team.
Required Qualifications
- 3+ years of sales and/or customer service experience
- 3+ years of proficiency experience using Microsoft Office Suite (Outlook, Word, Excel)
- 3+ years of experience in a role that required you to manage multiple tasks and prioritize effectively in a dynamic work environment
- 3+ years of experience in a role that required exceptional communication skills, both verbal and written
- 1+ years of experience with sales order processing and logistics coordination
- 1+ years of experience with data entry
Desired Qualifications
- Post secondary education in Business Administration or a related field
- Familiarity with ERP systems and other order management software
- Knowledge of ISO 9001 and SQF standards
- Experience in manufacturing or production environments
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.