Sales Coordinator - The Cape Town EDITION Hotel (Pre-opening)

Conduct general office duties to support Sales & Marketing, including filing, typing, faxing, and preparing sales documents like proposals and contracts. Gather materials to assemble information packages such as brochures and promotional items. Enter, retrieve, reconcile, and verify information regarding commissions, leads, and third parties in sales software. Answer guest questions about property facilities, rates, packages, and promotions while serving as the primary point of contact for client inquiries via phone and email. Welcome and acknowledge all guests with professional greetings, anticipate service needs, and resolve issues using brand-specific processes to maintain guest loyalty. Perform other reasonable job duties as requested by Supervisors while adhering to all company policies and procedures.