Sales Coordinator
On-siteCharlotte, North Carolina, United States
Job Summary
Manage sales support and data entry by accurately entering client information and bookings into Copper and TripleSeat, while drafting proposals and monitoring lead conversions. Conduct site tours for prospective clients to showcase amenities and document outcomes, then coordinate catering logistics and Banquet Event Orders for group bookings. Identify and pursue SMERF opportunities through research and networking, negotiate contracts, and manage room blocks. Schedule meetings, compile sales reports, and collaborate with cross-functional teams to ensure seamless event execution. Assist the sales team during peak periods and address client inquiries as a secondary point of contact.
Required Qualifications
- Proven ability to build relationships and deliver exceptional client experience
- Effective verbal and written communication skills
- Ability to speak professionally, confidently, and persuasively
- Basic proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Ability to multitask, manage time effectively, and maintain accurate records
- Collaborative mindset with the ability to work effectively with cross-functional teams
- Proactive, self-motivated, negotiation and problem-solving abilities
- Willingness to learn new systems, embrace feedback, and adapt to industry trends
- Ability to sit, stand, and walk for extended periods of time
- Frequent use of hands for typing, writing, and handling office equipment
- Occasionally lifting items up to 20lbs
- Ability to travel for sales, calls, client meetings, and industry events as needed
- Comfortable working in both office and on-site hotel environments
Desired Qualifications
- CRMs experience preferred but not required
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