Sales Coordinator

Sales Coordinator role supporting Marriott’s Sales & Marketing with guest calls, reservations, and up-selling to maximize revenue while maintaining guest loyalty. Responsibilities include processing Marriott Rewards points, handling inquiries by phone/fax/mail, entering rewards information, and performing general office duties. The role emphasizes ensuring guest satisfaction, upholding brand image, training and motivating staff, adhering to company policies, and maintaining professional communication. Key skills include guest service, reservations processing, loyalty program knowledge, internal collaboration, and attention to detail in documentation and eligibility checks.