Sales Coordinator (Loden Hotel & Arden Hotel)
$60,000–$65,000 year
On-siteVancouver, British Columbia, Canada
Job Summary
Prospect leads via research and networking, then serve as the primary point of contact for clients through phone and email to answer inquiries about venue options, rates, and promotions. Generate sales presentations and collateral while managing client relationships using CRM tools to track group requests and follow up on all business leads within 24 hours. Coordinate events and conferences with the sales and marketing team, assist with writing rate proposals and agreements, and provide booking confirmations based on forecasts. Enthusiastically pursue sales targets by up-selling enhancements, attending trade shows and community events with travel, and representing the hotel brand in professional organizations. Closely follow deadlines, review major customer complaints, and provide operational coverage as needed.
Required Qualifications
- Bachelor's degree in business administration, hospitality, or related field preferred
- 2-5 years' experience in hospitality and/or sales
- Exceptional interpersonal and customer service skills
- Must understand how to communicate, negotiate, and network effectively
- Good organization and time management skills
- Well-organized and responsible with an aptitude in problem-solving
- Excellent verbal and written communication skills
- A team player with a high level of dedication
- A valid driver's license and abstract is required
- Excellent computer skills (MS Office)
- This full-time salaried position typically works 40 hours a week
- weekend work may be required
Desired Qualifications
- Education: Bachelor's degree in business administration, hospitality, or related field preferred
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