Sales Coordinator
On-site · Columbia, South Carolina, United States
Job Summary
Sales Coordinator at Hilton Columbia Center, support property sales team by greeting visitors, processing lead information, handling reservations, researching billing inquiries, compiling reports, and maintaining files. Interact with group and business travel customers to qualify potential customers, communicate room block status, monitor pickup, and manage reservation changes. Assist with RFP responses, proposals, contracts, BEOs, and meeting arrangements; support the Director of Sales with reservation requests and group master account creation; manage group files and ensure signed agreements are uploaded for all bookings. Maintain inventory and create printed/electronic collateral; participate in Sales Department meetings and coordinate with front desk staff. Serve as the point of contact for meeting room setup and assist with catering and breakfast requests as needed.
Required Qualifications
- Hotel and sales experience a plus
- Exceptional verbal and written communication skills
- Ability to cultivate a productive team that embodies PEACH
- Ability to work in a fast-paced, high-pressure environment where priorities are constantly changing
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