Sales Coordinator, Full Time- Hotel Mockingbird
On-site · Dallas, Texas, United States
Job Summary
Sales Coordinator supports the Director of Sales with administrative tasks, drafts and manages contracts, group resumes, and banquet event orders (BEOs); distributes proposals, resumes, agreements and BEOs as requested; maintains accurate records in our sales database (CI/TY , Lightspeed); enters room blocks, rooming lists, reservations, amenities, and VIP requests; communicates booking details with departments to ensure seamless service; provides exceptional customer service and acts as a liaison between clients and the resort; ensures billing information on all reservations, groups and master accounts is set up correctly; sends sales correspondence including rooming lists, and BEOs to customers as requested; works with clients to detail out events; performs any other duties as directed by the Director of Sales
Required Qualifications
- 1–2 years of experience in hospitality, hotel sales, or administrative support preferable at properties of similar size and quality
- Excellent listening, verbal and written communication skills and strong organizational skills
- Proficiency in general computer knowledge, Microsoft Office and experience with hotel systems is preferred
- Detail-oriented with strong multitasking skills to work in a fast-paced environment
- Ability to take initiative with exceptional energy, flexibility, and professionalism
- Must be well-groomed and meet business casual dress code requirements and be able to interact with curators and guests courteously
- Passion for hospitality and guest satisfaction
- Able to work extended hours, including weekends or holidays, to accommodate a client's needs as well as any events
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