Sales Coordinator - Finnish speaking
On-siteHelsinki, Uusimaa, Finland or Stockholm, Stockholm, Sweden
Job Summary
Coordinate sales processes and execute B2C activities for the High School Exchange program in the Finnish market. Handle customer inquiries via email and phone through the CRM system while planning and executing fairs, school visits, and webinars. Follow up with confirmed students and guardians, representing the organization to present the program portfolio to prospective families. Build and maintain relationships with current clients, school counselors, and receiving partner organizations abroad to ensure a smooth customer journey. Report to the Sales Director Nordics and work closely with Marketing and Customer Success teams to achieve sales goals.
Required Qualifications
- Previous experience in sales and telemarketing
- Fluency written and verbally in Finnish and English
- A KPI driven and goal-oriented mindset
- Excellent communication and interpersonal skills
- Strong customer service mindset with the ability to understand individual customer needs and guide them to the right program
- Passion for delivering world-class customer experiences
- Ability to build long-term relationships with students, families and partners
Desired Qualifications
- Previous experience within international education, sales, customer service, or a similar field is beneficial
- Knowledge of Swedish, Finnish, or Norwegian is an advantage but not required
- Ability to thrive in a fast-paced environment and adapt quickly to change
- Strong organizational skills, with the ability to work independently and prioritize tasks effectively
- A proactive mindset and ability to find creative solutions to challenges
- A team player who enjoys sharing ideas and contributing to the growth and success of the team
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