Sales Coordinator

Sales Coordinator role supporting the sales and catering department to achieve revenue and guest-satisfaction goals. Responsibilities include answering calls, qualifying and distributing inquiries, researching and cultivating potential leads, disseminating e-blasts, participating in sales blitzes, assisting with soliciting new business, and providing administrative support such as data entry, sales reports, and handling signed contracts and payment information. Duties also cover ensuring guest satisfaction, problem-solving to maintain quality of group sales and catering efforts, responding to guests professionally, collaborating with the sales team to optimize space and resource use, maintaining proper equipment and cost controls, managing inventory of office supplies, maintaining a clean and safe work area in compliance with regulations, and participating in departmental and hotel meetings. Strong written and verbal communication, teamwork, and adherence to guest service standards are essential, as well as the ability to plan, organize, and prioritize workload.