Sales Coordinator

Job Summary

Required Qualifications

• •High School diploma or equivalent
• •Ability to type 55 wpm
• •Proficient with Microsoft operating Systems OnQ and Sales Pro Enterprise
• •Must be able to convey information and ideas clearly
• •Must be able to evaluate and select among alternative courses of action quickly and accurately
• •Must work well in stressful high pressure situations
• •Must maintain composure and objectivity under pressure
• •Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary
• •Must have the ability to assimilate complex information data etc from disparate sources and consider adjust or modify to meet the constraints of the particular need
• •Must be effective at listening to understanding clarifying and resolving the concerns and issues raised by coworkers and guests
• •Must be able to work with and understand financial information and data and basic arithmetic functions
• •Must be able to maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel
• •Must be able to maintain high standards of personal appearance and grooming which include compliance with the Aimbridge Hospitality dress code and wearing name tag when working
• •Must be able to comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations
• •Must be able to maintain Sales files in an organized fashion and as per specified standards
• •Must be able to maintain Accounts Coverage Program as applicable
• •Must be able to demonstrate awareness of established goals for each department and the role played in Sales process to achieve and/or exceed these goals
• •Must be able to answer phones; qualify incoming inquiry calls and ensure all inquiries are dealt with accurately timely and in a professional manner
• •Must be able to type sales contracts BEO's correspondence reports forms directs mail pieces etc as needed by sales team
• •Must be able to maintain lead log and lead statistics to be used for strategic outbound sales
• •Must be able to maintain Sales system (i.e. Delphi SalesPro etc.) docs and ensure consistent accurate and working properly
• •Must be able to assist managers on creative projects including proposals direct mail pieces invitations special events etc
• •Must be able to maintain timely and effective paper flow and communication within department and to other departments
• •Must be able to maintain flow of sales contracts through proper distribution to client team and to appropriate dept head
• •Must be able to quote prices for meeting inquiries and work with respective Sales leadership at the property (i.e. DOS Catering Manager) to handle small groups of less than 10 rooms and small meetings of less than 10 people
• •Must be able to work with Sales leadership to detail upcoming functions as needed obtain guarantees confirm arrangements etc
• •Must be able to distribute BEO's Changes Rooming Lists Signed Contracts Revisions etc to appropriate departments as it relates to meeting and groups
• •Must be able to assist guests and clients with small changes requests etc and complete needed paperwork for Manager
• •Must be able to conduct site inspections for the department as needed
• •Must be able to enter group pickup in sales pro daily and enter preferred production in sales pro monthly
• •Must be able to maintain constant paper flow of thank you letters for groups/functions and distribute accordingly to departments and maintain in files
• •Must be able to monitor/Order office supplies and sales collateral to ensure we are properly stocked at all times with full packets collateral supplies and promotional items
• •Must be able to call clients for guarantee numbers for functions 72 hours prior creates/closes house accounts and complete AV order
• •Must be able to organize in house deliveries amenities welcome letters transportation schedules etc as needed
• •Must be able to attend Sales Meetings and take minutes type and distribute accordingly
• •Must be familiar with all Aimbridge Hospitality sales policies and house rules
• •Must be able to ensure Associates are at all times attentive friendly helpful and courteous to all guests managers and fellow Associates

Desired Qualifications

• •College course work in related field
• •Experience in a hotel or a related field