Sales Controller - BYD Exeter

Sales Controller role in Exeter driving sales and profitability in a retail automotive environment. Responsibilities include overseeing customer enquiries, coaching Sales Consultants through quality checks and adherence to the sales process, acting as primary contact for customer interactions, coordinating vehicle preparation and handover, maintaining compliance with ITC records and regulatory requirements, and contributing to training and developing the sales team. Key skills include customer service, knowledge of F&I and vehicle valuation, administration & IT capabilities, and a focus on compliant, high-quality customer journeys.