Sales Control/ Customer Service Desk Manager
On-siteLebanon, Pennsylvania, United States
Job Summary
Supervise and coordinate the Sales Control Office and Customer Service Desk, ensuring accurate completion of all transactions, paperwork, and cash receipt balancing. Investigate and resolve discrepancies while managing supply orders and adhering to company policies. Lead a retail team to actively engage coworkers, providing training and developing relationships that meet customer needs efficiently. Requires high school diploma or equivalent, prior money management or retail experience, and ability to interpret reports on telxon and POS systems. Available to work varied days and hours, including evenings and weekends. Join a management team at Boscov's, a chain serving total family needs with over 100 years of history.
Required Qualifications
- High school diploma or equivalent
- Prior money management and retail, banking, or accounting experience
- Basic accounting skills
- People management skills
- Ability to lead and develop coworkers
- Excellent written, verbal, and interpersonal communication skills
- Creative problem solving skills
- Ability to learn computer systems, POS register, telxon, and interpret reports
- Available to work varied days and hours as work schedule requires, including evenings and weekends
Desired Qualifications
- Bachelor's degree
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