Sales Consultant

Greet customers as they enter the store and identify their eyewear needs to provide an easy, memorable shopping experience. Assist patients in selecting eyewear that fits budget and eye care needs, troubleshoot prescription-related issues, and resolve complaints. Strive to attain sales goals while adhering to company policies and quality standards, and perform basic housekeeping to maintain brand standards. Execute repairs and assemble lenses into frames, ensuring orders are delivered accurately and on time. Monitor delivery timelines and communicate equipment or order issues to management as needed, while upholding OSHA and safety requirements. Support the lab area, notify management of malfunctions, and contribute to a collaborative, service-oriented team environment. Maintain accurate delivery timelines and customer satisfaction through proactive service and prompt issue resolution.