Sales Consultant
On-siteSpringfield, Missouri, United States
Job Summary
Greet patients and customers upon entry to identify needs and provide promotional services. Assist clients in selecting eyewear that fits budget and eye care requirements while troubleshooting prescription issues. Resolve customer complaints, diffuse unsatisfied patients, and provide solutions to remedy situations. Attain established sales goals while complying with company policies. Adhere to quality control standards including OSHA requirements and perform basic housekeeping. Execute customer repairs, assemble lenses, and ensure orders are delivered accurately and on time. Keep track of delivery commitments to ensure 100% compliance with Now Service and Ready When Promised standards.
Required Qualifications
- 1+ year of proven track record of delivering outstanding customer service while exceeding sales goals in a fast paced retail environment
- the ability to multitask, prioritize and be flexible with changing business needs in a team environment
- the skills necessary to communicate effectively with a diverse group of people
- a high school diploma or equivalent
Desired Qualifications
- schedule flexibility
- Optical experience
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