Sales Consultant
On-siteAnderson, South Carolina, United States
Job Summary
Greet patients and customers upon entry, identify their eyewear needs, and assist in selecting frames that fit budget and eye care requirements. Troubleshoot prescription issues, resolve complaints, and diffuse unsatisfied situations while adhering to company policies. Attain established sales goals, execute simple repairs, assemble lenses, and ensure accurate, on-time delivery of eyeglasses. Maintain brand standards through basic housekeeping and lab area quality control, notifying management of equipment malfunctions or order errors. Track delivery time commitments to ensure 100% compliance with Now Service and Ready When Promised schedules. Work in a fast-paced, flexible environment where hours are determined by business needs, with opportunities for variable compensation and professional development.
Required Qualifications
- 1+ year of proven track record of delivering outstanding customer service while exceeding sales goals in a fast paced retail environment
- the ability to multitask, prioritize and be flexible with changing business needs in a team environment
- the skills necessary to communicate effectively with a diverse group of people
- a high school diploma or equivalent
Desired Qualifications
- Optical experience
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