Sales Consultant
On-siteFarmington, Missouri, United States
Job Summary
Provide excellent customer service by assisting customers with agricultural and household needs, including power equipment, tools, and home essentials. Engage customers in meaningful conversations to understand their specific applications, preferences, and budget constraints while utilizing our customer engagement model. Manage ordering of power equipment for store stock and special orders, assist with receiving and displaying products, and conduct demonstrations when necessary. Process special orders, operate the POS register, resolve return issues, and utilize upselling and cross-selling techniques to maximize sales. Follow the Indoor Merchandising Guide to maintain product standards and actively listen to customer concerns to provide appropriate resolutions or escalate as required.
Required Qualifications
- High school diploma or equivalent
- Proven experience in a sales or customer service role
- Deep knowledge and passion for agriculture, farm equipment, tools, and home essentials
- Excellent interpersonal and communication skills
- Strong problem-solving abilities
- Results-driven mindset
- Ability to work in a fast-paced, dynamic environment
- Basic computer skills for point-of-sale transactions and inventory management systems
- Resilience and a willingness to deal with rejection
- Excellent negotiation and conflict resolution skills
- Initiative to devise sales strategies and work under pressure
- Demonstrated behaviors reflecting integrity, professionalism, and confidentiality
- Proficiency with Microsoft Office Suite or related software
- Working knowledge of Microsoft Office Suite
- Ability to sit or stand for prolonged periods of time
- Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently
- Ability to verbally communicate effectively with others
- Ability to use a ladder and/or pallet jack
- Ability to walk up and down stairs multiple times per day
Desired Qualifications
- Additional education or certifications in agriculture or related fields
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