Sales Consultant (Illinois)
$33,280–$40,560 year
On-siteChampaign, Illinois, United States
Job Summary
Provide excellent customer service by assisting clients with agricultural and household needs, offering expert advice on power equipment, tools, and home essentials. Engage customers to understand their specific requirements, guide them through the retail financing process, and conduct product demonstrations to highlight features and benefits. Manage store inventory by ordering power equipment for stock and special orders, receiving new products, and maintaining displays according to the Indoor Merchandising Guide. Process point-of-sale transactions, resolve return issues, and collect contact information for follow-ups on out-of-stock items or new arrivals. Utilize upselling and cross-selling techniques to maximize sales while collaborating with team members to achieve targets and maintain a cooperative work environment.
Required Qualifications
- High school diploma or equivalent
- Proven experience in a sales or customer service role
- Deep knowledge and passion for agriculture, farm equipment, tools, and home essentials
- Excellent interpersonal and communication skills
- Strong problem-solving abilities
- Results-driven mindset
- Ability to work in a fast-paced, dynamic environment
- Basic computer skills for point-of-sale transactions and inventory management systems
- Resilience and a willingness to deal with rejection
- Excellent negotiation and conflict resolution skills
- Initiative to devise sales strategies and work under pressure
- Demonstrated behaviors reflecting integrity, professionalism, and confidentiality
- Proficiency with Microsoft Office Suite or related software
- Working knowledge of Microsoft Office Suite
- Comfortable navigating computer systems and software
- Ability to sit or stand for prolonged periods of time
- Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently
- Ability to verbally communicate effectively with others
- Must have close visual awareness
- Ability to use a ladder and/or pallet jack
- Ability to walk up and down stairs multiple times per day
Desired Qualifications
- Additional education or certifications in agriculture or related fields
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