Sales Consultant

Greet customers promptly, identify their needs through conversation, and present vehicles with demonstrations and test drives. Guide clients through the complete purchase and delivery process, including confirming readiness, reviewing features and warranties, and coordinating post-delivery documentation. Prepare accurate sales paperwork, trade appraisals, and deal jackets while adhering to dealership and OEM policies on pricing and disclosures. Maintain compliance with the FTC Safeguards Rule and Used Car Rule, ensuring all customer data is protected and buyers guides are accurate. Respond quickly to concerns to uphold high Customer Satisfaction Index scores and foster long-term brand loyalty.