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McGonigal Auto GroupPosted 1 month ago

Sales Concierge

On-siteKokomo, Indiana, United States

Full Time

Job Summary

Welcome customers and create a first-class dealership experience by assisting guests as they explore vehicle options. Answer questions and guide customers through the process to build trust and long-term relationships. Work alongside the sales team to ensure a seamless customer journey, focusing on delivering a world-class experience through email, text, and telephone rather than negotiating deals or using high-pressure tactics. The role requires exceptional customer service skills, strong communication abilities, and a positive attitude, with no automotive experience needed. Guaranteed salary plus a performance-based bonus structure, paid training, and medical benefits are included.

Required Qualifications

  • Exceptional customer service skills and professionalism
  • Strong communication and relationship-building abilities
  • Providing a first-class experience through email, text and telephone
  • A positive attitude and willingness to learn
  • Individuals who genuinely enjoy helping people
  • Integrity
  • Humility
  • Strong work ethic
  • Great character
  • Customer-service mindset
  • People person

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