Sales Concierge

Sales Concierge role at Crystal focusing on post-booking support for luxury cruise guests. Responsibilities include managing and updating guest records for accuracy and compliance, handling special guest requests (dietary preferences, excursion arrangements) with the sales team, assisting in preparing and distributing travel documents, providing administrative support to cruise consultants, managing guest inquiries and follow-up on post-booking needs, drafting professional guest correspondence, preparing reports for the sales team, and contributing to ad-hoc projects and team events. Requires high school diploma or equivalent, prior administrative support experience, proficiency in Microsoft Office Suite and CRM tools, and strong organizational, time management, and communication skills. Full-time with a Hybrid work arrangement; office environment in USA (Aventura, FL).