Sales Business Analyst II

Sales Business Analyst II at Daikin Applied supporting Service operations with a focus on Salesforce Case Management, data quality, reporting, and analytics. Responsibilities include translating business requirements into functional specifications, acting as SME for integrations, building cross-functional relationships, and driving process improvements. The role entails documenting and validating processes, participating in projects with testing and cross-functional contributions, and ensuring user adoption and ongoing process effectiveness. Requires collaboration with stakeholders, ability to gather requirements, manage expectations, and maintain clear documentation. Minimum qualifications include a Bachelor's degree (or equivalent), 2-4 years of related experience, Salesforce and CPQ software experience, strong communication, Excel, and problem-solving skills. Location: Plymouth, MN — Hybrid.