Sales BDC (Business Development Center) Agent

Respond promptly to customer inquiries via phone, email, and chat, then schedule appointments for vehicle purchases and test drives. Manage and nurture leads through follow-up communications while accurately entering interaction data into the CRM system. Establish rapport with potential customers, understand their needs, and guide them through the sales process to exceed expectations. Maintain clear communication with the sales team and other departments to coordinate visits. Requires high school diploma, strong verbal and written communication skills, and proficiency in CRM software. Willingness to work flexible hours including evenings and weekends is essential.