Sales Audit Specialist

Respond to customer inquiries regarding account details, invoices, tickets, and billing issues while running and clearing daily sales exceptions. Generate daily reports, process invoice corrections and offline credits, and manage donation accounts including secure approvals and month-end cleanup. Investigate cash/credit account variances, resolve discrepancies with locations, and submit account clearings via ServiceNow. Facilitate credit adjustments by gathering information, securing sales approval, and communicating corrections. Process ticket changes from sales or plant locations, collaborate on exception resolution, and support plants with haul reports and rate inquiries. Assist with internal and external audits, support month-end close activities, and maintain records in compliance with retention policies. Reconcile PCard transactions monthly and handle district-specific billing items. Requires high school diploma, one year of related experience, and strong data entry and problem-solving skills.