Sales Audit Specialist

Respond to customer inquiries regarding account details, invoices, tickets, statements, and billing issues. Run and clear daily sales exceptions, release tickets for billing, and generate daily reports. Process invoice corrections, offline credits, and donation account approvals while conducting weekly cash detail reviews. Investigate cash/credit account variances, submit account clearings via ServiceNow, and maintain tax-exempt records. Facilitate credit adjustments, process ticket changes, and support plants with haul reports and rate inquiries. Assist with internal and external audits, month-end close activities, and reconcile PCard transactions.